Hello! @lrosenman Thank you for posting about this. I'll be more than delighted to assist with this issue. Can you soft reset the unit by unplugging the TV from the power source for about 30 seconds and then plug it back in? Here's a link you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01109777/
Please let us know if this helps.
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