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Original topic:

TV is auto setting volume to 100

(Topic created: 12-17-2023 04:50 AM)
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Vsssssssssssk
Constellation
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LED and OLED TVs

Today my 2019 43RU7475 started auto setting the volume to 100 - it randomly does this while watching a show. I've tried updating software and resetting everything I could via the TV app.

This also happens when the remote has no batteries. With the remote, while I can adjust the volume downwards, I am not able to adjust it upwards. I confirmed this with a second Samsung remote control, as well. So, it seems the problem lies with the TV itself.

I just connected my SmartThings app (on my phone) and it too is unable to adjust the volume upwards (only downwards).

Never had a problem like this before...not sure what to do...

1 Solution


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Solution
Vsssssssssssk
Constellation
Options
LED and OLED TVs

SOLUTION (for my situation): After a few hours of trying to debug what was happening, I realized that my Apple TV remote (the newest version) was the culprit. I confirmed this when I took it near the other Apple TV in the house. Buttons were sticky - the remote was essentially overriding changes from any other device.

So, inspect all your remotes (Google, Amazon, Roku, Apple, etc), as well.

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1 Reply
Solution
Vsssssssssssk
Constellation
Options
LED and OLED TVs

SOLUTION (for my situation): After a few hours of trying to debug what was happening, I realized that my Apple TV remote (the newest version) was the culprit. I confirmed this when I took it near the other Apple TV in the house. Buttons were sticky - the remote was essentially overriding changes from any other device.

So, inspect all your remotes (Google, Amazon, Roku, Apple, etc), as well.