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Original topic:

Turned on UN55MU6300F and sparks shot out.

(Topic created: 10-13-2024 11:21 PM)
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Nogentiva
Constellation
Options
LED and OLED TVs

I just turned on my tv and it made a loud noise and I saw sparks drop out from under neath to the ground.  

what broke and how do I fix it?

thank you!

UN55MU6300F

 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh on! I hope everything is alright! So that we can look into this further please feel free to either send me or any of the other moderators a private message, or call in directly at 1-800-726-7864.

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3 Replies
Rags1231
Asteroid
Options
LED and OLED TVs
That's scary
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GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

Sorry to hear this happened with your Tv you would need to contact Samsung support and have a technician come out and repair your device.

https://www.samsung.com/us/support/contact/



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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh on! I hope everything is alright! So that we can look into this further please feel free to either send me or any of the other moderators a private message, or call in directly at 1-800-726-7864.