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Original topic:

UN70TU7000 Chimes every time someone walks past it.

(Topic created: 06-23-2020 04:49 PM)
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userBb53wEKKZO
Constellation
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LED and OLED TVs

Hello there!

I'm trying to figure out how to turn this feature off on my Samsung Television. Everytime someone gets close, it makes an obnoxiously loud chime and I can't seem to find out how to turn it off. I have a Samsung Sound Bar but the chime activates whether the soundbar is on or off. I have a nintendo switch attached, but again, whether attached or not does not impact whether the chime activates. Help me please. Otherwise, I love this tv.

1 Solution


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LED and OLED TVs

That chime is the Tap View feature that gives users the option to allow for Multi Screen between your smart phone and the TV. You can disable Tap View from the SmartThings App Settings on your phone to stop the chime.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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LED and OLED TVs

I'm sorry to hear that, how long has this been occurring? Also, does the chime happened when the TV is unplugged? 


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userV3px6gmorf
Constellation
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LED and OLED TVs

Hi I found a solution after I fallow the instruction  it work after I disconnect the TV and turn my phone off at the same time and the chim sound stop when I turn every back on. Its like reset everything hope this help good luck.

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userHEUA4XOPhF
Constellation
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LED and OLED TVs

i'm having this same problem with my 55". It's only when the television is on, it mutes with the sound. I can make it happen if i stomp on my floor, but sometimes it randomly does it, sometimes multiple times in a minute. I spent an hour on the phone with tech to no avail, and am awaiting a service call this week. It only happens when I am home and my phone is near. No notifications pop up on my phone or the screen, it chimes over every input and source channel. I deleted the smartthings app and it turn off my wifi and bluetooth on my phone, and the thing still chimes. It's a 3 week old television and it's been doing it for a week. Help.

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