LED and OLED TVs

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Multi Audio Output grayed out UN65KU6500

Posted by 09-02-2021 01:07 PM in LED and OLED TVs

Is it possible on this model (UN65KU6500) to play audio through headphones and the TV speakers at the same time? I tried going to Settings ->... View Post

09-02-2021 01:56 PM

Awesome! I'm happy to hear this. It's been our pleasure assisting you! View Post

SERIOUS DEFECT that should warrant a RECALL: Samsung 50" Smart TVs

Posted by 08-13-2021 09:43 AM in LED and OLED TVs

I wanted to make you aware of a known issue (according to Google) with the Samsung 50" Smart TVs. This was given to me as a Christmas gift 5... View Post

08-29-2021 02:36 PM

My TV started flashing white in the middle of the night. It wasn't even on It was in standby. We unp... View Post

Recycle my 3-D Samsung TV

Posted by 08-28-2021 11:16 AM in LED and OLED TVs

I own a UN4C7000W. But, it doesn't work anymore. None of the inputs work. I'm not trying to repair it. How can I recycle it? View Post

08-28-2021 11:48 AM

Hello, I apologize for the issue you're having with the television. You can find all the information... View Post

65" tv left side going dark....not even 2 yrs old.

Posted by 08-24-2021 08:52 AM in LED and OLED TVs

Well it seems we aren't the only ones suckered into buying this p.o.s. tv. Not even two years old and the screen is going dark on the left... View Post

08-24-2021 09:11 AM

I understand how this may be frustrating, just to confirm does this occur on all sources and during ... View Post

Samsung one connect HDMI port issues

Posted by 08-23-2021 03:59 AM in LED and OLED TVs

Hello my hdmi ports on my one connect are not working View Post

08-23-2021 01:12 PM

I understand how this may be frustrating and want to help have you tried the troubleshooting steps b... View Post

Samsung UN65 inch TV screen going dark.

Posted by 08-22-2021 09:26 PM in LED and OLED TVs

I bought a UN65MU6290 and after 1 year the screen went dark, gradually, and they can’t out and replaced board and was working again. Now 1.5 years... View Post

08-23-2021 05:40 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post

Samsung Account Grayed Out

Posted by 02-26-2021 04:58 PM in LED and OLED TVs

I am trying to access terms and conditions on my Samsung smart tv. The Samsung account is grayed out. How does one log into the Samsung account... View Post

Anonymous 08-13-2021 02:10 PM

Thank you for posting. It's good to know that you are up and running now. View Post

Rakuten app crashing - Firmware?

Posted by 08-06-2021 01:54 AM in LED and OLED TVs

Are you having problem with Rakuten or some other video streaming app, in particular trying to play 4K UHD movies on a J Series 2015's Samsung... View Post

08-06-2021 11:08 AM

Thank you for sharing this information. We will be forwarding your suggestions accordingly. View Post

Server under maintenance

Posted by 07-29-2021 02:32 PM in LED and OLED TVs

Like many others, I am unable to use apps on my brand new Samsung because I am unable to download the terms and conditions. Like many others, I... View Post

07-31-2021 09:29 AM

This solution, offered by a Costco reviewer, worked for me, though I had to turn the power back on w... View Post

Add YouTube tv app

Posted by 01-13-2021 02:04 PM in LED and OLED TVs

How do I add YouTube TV app? View Post

01-13-2021 06:21 PM

would recommend you go through your signed in and trust device(s) normal way you would go to the you... View Post

Apple TV 4K usable on UN55HU6840

Posted by 01-18-2021 09:39 AM in LED and OLED TVs

Can I hook up Apple TV 4k to my old Samsung UN55HU6840? View Post

01-19-2021 09:28 AM

Hey, So you can use any HDMI port. View Post

Google movies app

Posted by 01-23-2021 11:22 AM in LED and OLED TVs

Ok got a 55 curve TV for a few month now the app isn't working properly. A grey wheel appears and it pauses, like buffering. Not the internet... View Post

Anonymous 01-23-2021 11:29 AM

If this only occurs with a single app, I would recommend reaching out to Google regarding this issue... View Post

Tv bluetooth help

Posted by 04-20-2021 04:13 PM in LED and OLED TVs

I am trying to connect my tv to my computer through bluetooth. It has an hdmi port but I want to use bluetooth. It's model code is UN46ES6100... View Post

Anonymous 04-22-2021 09:48 AM

You are most welcome. View Post

Blue screen

Posted by 07-26-2021 08:41 PM in LED and OLED TVs

3 year old Samsung has a blue screen and the power button won’t work. This tv doesn’t have any input buttons or volume buttons. Thinking power... View Post

07-27-2021 12:12 PM

Oh no! That's bound to be super frustrating. Have you attempted to plug the television into an outle... View Post

Playstation Dualshock 4 Controller not working with Samsung Smart TV

Posted by 05-27-2021 04:16 PM in LED and OLED TVs

Hi, I am trying to connect my Playstation Dualshock 4 game controller to my Smart TV. It connects and pairs with the TV, and even recognizes it as... View Post

07-23-2021 03:59 PM

UPDATE: I just updated to the latest version of the TV OS, and the controller now works. View Post

Updating your television via USB?

Posted by 02-22-2017 08:19 AM in LED and OLED TVs

Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive.... View Post

Bought a Smart TV in France - moving back to USA - will it work?

Posted by 07-10-2021 06:43 AM in LED and OLED TVs

Hello, I recently bought a tv in France where I live - but will be relocating back to the USA. Now that TV's are smart tvs and I do not use... View Post

Anonymous 07-12-2021 09:31 AM

I can't guarantee that this will work. The TV board must support both 120V and 240V. Additionally, y... View Post

Samsung TV Cant delete Apps like netflix Hulu E-manual etc

Posted by 07-09-2021 11:32 PM in LED and OLED TVs

Hey guys and gals So I have a Samsung smart TV that I must have bought about four years ago. I recently tried downloading an app... View Post

Anonymous 07-10-2021 09:12 AM

Unfortunately, pre-installed apps cannot be uninstalled. Only downloaded apps can be uninstalled. View Post

Samsung UN70TU6980 TV Wall Mount Adapters

Posted by 05-02-2021 06:00 PM in LED and OLED TVs

I’m searching for a part number for the wall mount adapters for a UN70TU6980FXZA. Samsung support says they are needed but they are not included... View Post

07-07-2021 02:35 PM

Yes, it's ridiculous that Samsung doesn't just include the mounting bolts/screws WITH the TV. They'r... View Post

HBO Max Install Error 118

Posted by 06-17-2021 05:27 AM in LED and OLED TVs

Hello I have two UN55 smart TVs, I am unable to update or install the latest HBO Max app to the latest June 2nd version 50.3.0 and it constantly... View Post

07-06-2021 01:27 PM

It appears the multiple restarts and resets and app reinstalls caused my tv to become unresponsive. ... View Post

Most Buttons Not Working on Smart Remote

Posted by 11-19-2020 02:11 PM in LED and OLED TVs

For my Smart Remote (Model No. BN59-01301A), only a few buttons work on it (the MUTE button; the right button (the button with an arrow pointing... View Post

Anonymous 07-05-2021 05:07 PM

@userN4TWM7m8We Did you try SamsungCaleb's suggestion? Have you tried replacing the batteries and re... View Post

2008 LN46A550 TV and Streaming Devices

Posted by 06-23-2021 07:05 AM in LED and OLED TVs

My Samsung LN46A550 TV works with cable and old DVD player but it *noj longer* works with my Apple TV (1st Generation) or inexpensive Roku using... View Post

07-02-2021 08:09 AM

Unfortunately, the solve was only short-term as the TV now again takes about 2 or 3 tries with disco... View Post

UN55H6203 Source with wired ethernet

Posted by 06-22-2021 05:50 AM in LED and OLED TVs

The source of my tv signal is the cable plugged into the ethernet port and going to my modem. The Source setting doesn't include direct... View Post

06-22-2021 03:15 PM

I spent an hour on the internet looking for a RJ45 to Hdmi connector. Those keyword bring back a lot... View Post

Led TV 60 inch, Series 6200 won't turn on

Posted by 06-21-2021 06:04 PM in LED and OLED TVs

Hi, My 60 inch Samsung Led TV, series 6200 doesn't turn the picture and sound on. It's just four years old, bought it in Costco.,... View Post

06-22-2021 09:14 AM

I understand how this may be frustrating have you tried the following troubleshooting steps? Without... View Post

Black screen

Posted by 06-20-2021 07:49 AM in LED and OLED TVs

I have a 70" uhdtv that I purchased in December of 2019, I powered up the unit this morning and all I get is intermittent gray screen and... View Post

06-20-2021 01:23 PM

I apologize for any inconveniences this may cause, have you tried the troubleshooting steps below? P... View Post

Airplay available on UN55MU6290 ??

Posted by 06-15-2021 11:21 AM in LED and OLED TVs

This is so frustrating… is AirPlay available on UN55MU6290 ? If not, will there be a software update? Thanks View Post

Anonymous 06-15-2021 02:18 PM

The UN55MU6290 is a 2017 Samsung model. Apple is providing Airplay support only for Samsung televisi... View Post

UN50KU6300, 2016, screen now has pattern of small white circles

Posted by 06-12-2021 12:41 PM in LED and OLED TVs

UN50KU6300 has now developed a screen matrix pattern of small white circles. The set was not exposed to any overheating or other conditions that... View Post

06-12-2021 01:17 PM

I understand how this may be frustrating have you tried the following? Certain models only have an H... View Post

Remote sensor for an older business model TV?

Posted by 06-08-2021 08:13 AM in LED and OLED TVs

Hey guys, not sure if anyone can help me with a very specific problem I am having. I have a 10 year old ME65B model at my job and there is no... View Post

Anonymous 06-09-2021 01:47 PM

You are most welcome. View Post

Does EPG require internet access?

Posted by 06-06-2021 11:54 AM in LED and OLED TVs

Looking to purchase a 4500B Series 32" TV for someone who has no internet. This will only be connected to a terrestrial (OTA) antenna. Does... View Post