LED and OLED TVs
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In September, I purchased a 85 inch QN90C. After a recent software/firmware update (update 2011) with the new UI and interface, my Disney Plus,... View Post 
Afrofuturist
I factory reset 10 times....one night random I was able to stream from Disney plus, then Hulu. When ... View Post |
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I have a 2016 un65ks8500fxza with a missing one connect box. i understand the box is bn91-17814a or w. are ANY newer one connect boxes... View Post 
Samsung_Moderator
Hello@Boyd_dave! Thank you for reaching out! No most one connect boxes will not be compatible. But I... View Post |
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When TV first switched on TV Remote cannot change channels or volume. After about 3 minutes TV starts to respond.Model code UE43AU8000KXXUSAMSUNG... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I have a Un40eh6000f That has worked fine for years. About a week and a 1/2 ago the picture went out.You can still hear the sound Just a black... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This type of issue would require service, due to the age of your ... View Post |
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We bought an S90C OLED 4k SMART TV (2023) QN65S90CAFXZA in September 2024. Our old samsung TV would display the current streaming resolution when... View Post |
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how do you clear the cache on the television to try to get it to work. Is there an option to clear the cache? Is there even a cache? I tried... View Post 
useryCA5A0jZKp
There are two ways to clear the cache memory on the Samsung:1. unplug the power plug for a couple of... View Post |
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How do I know if my 65 inch has a qd-oled panel? View Post
useryCA5A0jZKp
Samsung only manufactures QD-OLED panels in 55-inch, 65-inch and 77-inch sizes. To find out which pa... View Post |
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We just got the TV. It worked on the stand and we just hung it on the mount. Now there is sound but no picture. View Post 
SamsungTam
Hello! @Andersontyg Thank you for posting about this. I completely understand your concerns with the... View Post |
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if the BN59-01266A works specifically with the UE43RE7200UXRU? I need new remote control for my tv and i want choose new version , is it... View Post
Samsung_Moderator
Hello @Badabadabada! Thank you for reaching out! I would recommend reaching out to our parts departm... View Post |
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2 years ago service center told me to reset the Hub on my Samsung TV because the hard drive was full and I said what's going to happen if she... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This type of issue would require service, due to the age of your ... View Post |
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I have just purchased a 48 inch OLED S 90 Samsung TV and the apps on the TV i.e. Netflix iPlayer et cetera have a black bar at the top and the... View Post
useryCA5A0jZKp
Go to settings and set Fit to Screen.This setting can be accessed from the following path: Settings,... View Post |
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I bought a 65" S90D in Nov 2024, and noticed how much slower the navigation in apps like Paramount+, Max, and Netflix is compared to the... View Post
Samsung_Moderator
I would check to make sure the TV is up to date on the latest firmware/software as well as checking ... View Post |
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Every time I turn off my TV (QN65S90DAF) or change to a different input I get the message to check my connection on my Tivo DVR. To correct this,... View Post |
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There is a banner scrolling in members apps that you can now apply for the program. It does require a samsung tv to participate. Check to see... View Post |
