LED and OLED TVs
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I've tried all the diagnostic checking and reseting, replaced batteries, cleaned remote contacts, reset tv. Only thing I can think to do is... View Post 
SamsungTam
Hello! @billsaber Thank you for posting about this. Check your remote batteries to ensure the remote... View Post |
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Is there a way to create a small viewing box on a large tv? (Like create a 30” 4x3 screen size) old shows get so stretched out they are... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately there is not a way to select the size of the screen... View Post |
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I just turned on my tv and it made a loud noise and I saw sparks drop out from under neath to the ground. what broke and how do I fix it? ... View Post
Samsung_Moderator
Oh on! I hope everything is alright! So that we can look into this further please feel free to eithe... View Post |
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I have had my UN43AU8000FXZA TV and HW-A450 soundbar for almost four years now. I have never before had any problems with the tv or my cable box... View Post
Samsung_Moderator
Thanks for the quick reply. Just to confirm, were you able to reset the soundbar and check for updat... View Post |
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HDR tone mapping is always grayed out no matter what I do, watching HDR content on Amazon prime video it's still grayed out. What gives?? View Post
SamsungTam
Hello! @Tama2112 Thank you for posting about this. Some streaming apps or content may not fully supp... View Post |
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I've been successfully syncing my Bose 700 Headphones to my S95B for over a year. As of a few nights ago, there is a blatantly... View Post
SamsungTam
Thank you for that information! I've forwarded the issue to our specialized team for further investi... View Post |
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Am trying to set up my new TV in the Smart things app however since it hasn't been set-up previously no wifi is connected to it and the app... View Post
Samsung_Moderator
Hello @madskier! Thank you for reaching! To be able to get this set up the TV will need to be connec... View Post |
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Hey there, So the remote for my new Samsung TV UN50DU8000FXZA is turning off my DirecTV receiver when I turn off the TV. I have never set it up... View Post
Samsung_Moderator
Hello @ari6000! Thank you for reaching out! With anynet+ turned on this will force this to occur. Un... View Post |
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My UN55NU6900FXZA has locked up on the home screen the remote doe snot work I have tried all the suggestions I have seen videos on the matter and... View Post
Samsung_Moderator
Hello @userZbUAb40cUs! Thank you for reaching out! I would recommend unplugging the TV for around a ... View Post |
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Hello, I am currently developing an application for Samsung Smart TVs and would like to know how to publish the app for older TV models that run... View Post
Samsung_Moderator
Hello! Thank you for reaching out! To do this you should be able to find the information you would n... View Post |
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So, the TV is flashing green blue OLED secured by Knox and red at the bottom of the tv. Remote does not turn the TV off. Unplugging it won't... View Post
Samsung_Moderator
I understand. As it's not connect the only options would be to first try a new remote by purchasing ... View Post |
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So I got a new S90C, during setup, I noticed it was really grainy and I thought it was a "texture" effect of the samsung setup screen. fast... View Post 
Samsung_Moderator
Hi there, thanks so much for posting about this. I first recommend checking out the link below for s... View Post |
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I have tried multiple times for screen sharing with samsung TV un65ju6400 model. Made sure the TV is on the latest version and wifi is same for TV... View Post 
InventingWheels
Hey. Did you try it out using SmartThings app. Add your TV in your home and check it that helps. Als... View Post |
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My tv is stuck on HDMI 1 saying the device it gone. This is true as I removed cable services. My remote will not work. Tried resetting the remote... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying to use the SmartThings remote on your ph... View Post |
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HELP! I bought a UN50DU7200FXZA and cannot hear both the tv speakers and the headphones at the same time? I plug headphones wireless headphones... View Post
SamsungTam
Hello! @bpechtimss Thank you for posting about this. I'll be more than delighted to assist with this... View Post |
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Hi, i bought a QD OLED TV and on GameMode my SDR settings affect my HDR settings and vice versa. What do i do? SDR image uses HDR settings for... View Post
Samsung_Moderator
Hello! Thank you for reaching out! There are a few things that you can try that may help with this i... View Post |
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My Samsung model UN32EH4003F Television has two HDMI ports. When I connect ROKU to HDMI 1 it works fine. When I connect ROKU to HDMI 2 the only... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This seems like an issue with the HDMI 2 port. You can try updati... View Post |
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Cannot control tv volume with remote or on TV control. All other functions work. A TV reboot fixes the problem but only for a couple days. ... View Post
Samsung_Moderator
Hello @Members_92TIhey! Thank you for reaching out! I would recommend first trying to reset your rem... View Post |
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I purchased a TU690T 65 inch for my office. All our TV’s and Soundbars are Samsung Love the product. First day it turns on by its self. Then... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I agree with @Nodakr68, this seems to be an issue with the TV's i... View Post |
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Hey all, I recently asked Samsung chat support about a wall mount and longer one connect cable for my new S95D OLED. I purchased the cable with... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend calling in to our parts distributor and getting... View Post |
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Two nights ago while watching the video, my Samsung TV (UN55MU6290FXZA) started shooting sparks and flames out the bottom. I unplugged the TV... View Post 
Samsung_Moderator
Oh no! I hope everyone is okay! To get this looked into as soon as possible please call in directly ... View Post |
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I have a M5300 HDTV not connecting to the internet consistently. I use to connect wirelessly but that only works occasionally now. It has... View Post
SamsungTam
Hello! @userCenutcHdeq Thank you for posting about this. Can you restart your TV router? sometimes, ... View Post |
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Is the samsung auto rotating wall mount compatible with my new QN65S95CAFXZA OLED TV View Post
Samsung_Moderator
Hello @bbqbrad! Thank you for reaching out! Yes this should be compatible with the auto rotating 55-... View Post |
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I have connected Port-ta Component to HDMI converter between the output from a Toshiba (Model: SD4900) Digital Cinema Progressive DVD Video Player... View Post
Samsung_Moderator
Hello @CG921! Thank you for reaching out! Unfortunately, there is no Samsung way to test this unless... View Post |
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