I saw these monitors have QA concerns and it seems they're fairly legitimate. Came back after restarting computer to a monitor that would no longer power on.
Hello! Thank you for reaching out! I understand concerns with our warranty, we have a standard 1-year date of purchase warranty that covers parts and labor. If you purchased a warranty extension at the time of purchase then this will be extended depending on where and how much longer you purchased the warranty for.
As of right now, you will still be in warranty, but as you just recently purchased this you do have a few options. You can go back to your place of purchase and get an exchange or refund depending on their policy, or if you prefer we can set you up for service.
If you want to get service please send me or any of the other moderators a private message with your full model and serial number. Or if you prefer please call in directly at 1 (800) 726-7864
This issue of the monitor no longer powering on happened to me within literally 7 days 😕 not even sure I'd want to risk this monitor for years with a warranty lapsing since I keep seeing the QA fail on these.
Hello! Thank you for reaching out! I understand concerns with our warranty, we have a standard 1-year date of purchase warranty that covers parts and labor. If you purchased a warranty extension at the time of purchase then this will be extended depending on where and how much longer you purchased the warranty for.
As of right now, you will still be in warranty, but as you just recently purchased this you do have a few options. You can go back to your place of purchase and get an exchange or refund depending on their policy, or if you prefer we can set you up for service.
If you want to get service please send me or any of the other moderators a private message with your full model and serial number. Or if you prefer please call in directly at 1 (800) 726-7864
