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Original topic:

CRG9 Right Picture-by-Picture Screen Has Gray Tint

(Topic created: 10-16-2021 06:52 AM)
user5w627guehd
Constellation
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Monitors and Memory

My 49-Inch CRG9 monitor (model LC49RG90SSNXZA) has a picture-by-picture (PBP) feature which I have used with a Lenovo PC for the past 18 months with only one minor problem (the right side won't come out of sleep mode but that's not the purpose of this post).  I recently purchased a new Lenovo ThinkPad P1 Gen 4 (model 20Y3003TUS) that I use with the Samsung monitor in picture-by-picture mode, but now the right side has a gray tint while the left side does not.  Do you know how I can get the gray tint to go away?

I'm connecting the laptop to the monitor using a ThinkPad Thunderbolt 3 Dock (model DBB9003L1) and two DisplayPort cables.

I upgraded the monitor's firmware with this file about 4 months ago: m-RG949CCAA-1007.2[2D8D].bin

Thanks!

1 Solution


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Solution
TheGalaxy
Neutron Star
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Monitors and Memory
It's missing a color signal
Test with other cables
Test with other monitor

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Solution
TheGalaxy
Neutron Star
Options
Monitors and Memory
It's missing a color signal
Test with other cables
Test with other monitor

View solution in context

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user5w627guehd
Constellation
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Monitors and Memory

I believe it is the cable or docking station ports.  Thanks!

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