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LS32AG320NUXXU not updating firmware

(Topic created: 03-26-2024 04:49 PM)
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InnocentFool
Astronaut
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Monitors and Memory

Hello,

 

I was wondering if anyone else is having an issue updating the firmware of the LS32AG320NUXXU monitor? 

 

I have several USB flash drives, all with only the firmware on the root of it. A drive (with activity led) will receive power for the first 1-2 seconds of being connected to the monitor then the drive stops receiving power, I know this because the led goes out. This isn’t long enough for a handshake/search of the drive (where led would flash rapidly, as done when connected to any computer). I have several newer drives and I'm guessing these are having the same problem.

 

I have tried

FAT(16), FAT32, ExFAT, NTFS

 

My monitor listed firmware is MJE-G3232AGLA-1000.6.bin.

 

Thanks for any help you can provide.

1 Solution


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ddaniel51
Sun
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Monitors and Memory

Here is a link to the Firmware Update Manual page for your monitor.

https://www.samsung.com/uk/support/model/LS32AG320NUXXU/#downloads

I keep some USB 2.0 FAT32 sticks handy for doing updates as they are usually recognized by most systems.

 

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Solution
ddaniel51
Sun
Options
Monitors and Memory

Here is a link to the Firmware Update Manual page for your monitor.

https://www.samsung.com/uk/support/model/LS32AG320NUXXU/#downloads

I keep some USB 2.0 FAT32 sticks handy for doing updates as they are usually recognized by most systems.

 

Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! If the info from @ddaniel51 does not help I would recommend also reaching out to your countries support page using the following link: https://www.samsung.com/us/common/visitlocationsite.html as we are only able to support US based products.

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