My case is that suddenly I will only have a sound signal, no video signal. If I link my laptop, this only sounds without video, but I have software interfaces, such as Netflix and YouTube. I have a software browsing interface. But as soon as you click on a particular video, the whole screen turns gray, and only the sound is heard. Neither restarting the display nor unplugging the power can solve this problem; I can only solve it by RESET. I do not know if you have similar issues.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
