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Original topic:

Monitor C24RG5 randomly goes black for a second

(Topic created: 07-24-2022 05:37 AM)
user1j6s0B5zN2
Constellation
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Monitors and Memory

Hello, so as mentioned in the title of this post my monitor randomly goes black for a second and then turns back on and it does that all the time, ever since I bought this monitor I had this issue but I could never find an answer, anyone else has this problem or maybe you have a solution? 

Thanks

 

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

I can definitely understand how frustrating this may be. There may be a simple fix for this. Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01111092/ 

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

I can definitely understand how frustrating this may be. There may be a simple fix for this. Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01111092/ 

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location