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Neo G9 No Firmware Showing

(Topic created: 04-28-2023 02:54 PM)
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mikebehr24
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Monitors and Memory

Hi, 

When I try and go to the section to update firmware for my Neo G9 nothing comes up for my model number (LS49AG952NNXZA). 

https://www.samsung.com/us/support/downloads/?model=N0054074&modelCode=LS49AG952NNXZA

Can someone help if I'm just being dumb? 

 

Thanks

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! That's definitely strange it's not showing for you. As you can see below it is showing on my side so there may be just a server update is the reason it wasn't showing. 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! That's definitely strange it's not showing for you. As you can see below it is showing on my side so there may be just a server update is the reason it wasn't showing. 

 

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