JUMP TO SOLUTION Solved

Original topic:

Odyssey Ark Light Leak Normal?

(Topic created: 08-20-2023 03:34 PM)
1011 Views
Glopezane
Constellation
Options
Monitors and Memory

IMG_2069.JPG

2 Replies
DanielTheBigD
Galaxy
Options
Monitors and Memory
Most new monitors have this issue, so I don't think it isn't normal.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! I see how this can be a cause for concern with your monitor having light bleeding like this. If this is occurring on all sources this will require service. Depending on your warranty you will have a couple of options. 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

0 Likes
Reply