Odyssey G7 32" Screen Detaching

[ItsKoda]

Got my G7 about a month ago and I noticed a bright white line at the top of the QLED panel, stood up and noticed that the adhesive is dissolving and the display is beginning to detach, right now its not the biggest deal, I've tried pushing it back in but it slowly comes out again.

Given a few more weeks and I wouldn't be surprised if half the display is hanging off.

Would warranty replace it at its current stage?

[Satru · Accepted solution]

One month ago go back to the store, or check in samsung support website register with serial and model and will know the warranty you have.

[userEnspMV6r3p]

i got the same problem ...

[userfXNDPn82KN]

I have the same issue too. Leaving here as this is shoddy workmanship and is covered under warranty, unlike the suggestion from the Samsung rep in Australia...

[userjzp0QOMCrF]

I have the same issue, did the warranty fix the issue? or did the issue just come back again?

[userb0oSGjxfbh]

So i also have the same issue what is the solution i didnt get it ? 

[Samsung_Moderator]

I can definitely understand how frustrating this may be. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 
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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location