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2 weeks ago in
Monitors and MemoryI recently purchased this monitor but I'm struggling to get the VRR to work. When Everything is turned on and I'm using the PC, after a few different windows are open, the screen starts to go black briefly (and does so constantly) as if it's changing modes. It's fine if I just have one app open. I've done a lot of troubleshooting and it appears to be something with the monitor.
- Monitor settings - game mode set to either auto or on
- Windows 11 - VRR set to on, running at 120hz
- AMD GPU - issue happens when I switch VRR on in Adrenalin (this is the only setting that means VRR shows as on/freesync in the game bar)
- I switched out the HDMI cable for a higher spec
- Drivers/firmware etc. all up to date on PC and monitor
Any ideas?
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2 weeks ago in
Monitors and MemoryCould it be because you have VRR set to on in Windows and on the AMD GPU? Does it still work with one of them set to off but still have freesync on in the monitor settings?
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2 weeks ago in
Monitors and MemoryHi,
I've just given that a shot. Freesync still showed as being on when I turned the windows setting off but the issue didn't change at all unfortunately.
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Friday in
Monitors and Memoryi was having the same issue with mine however i've got a nvidia graphics card went to the product guide and there's troubleshoot option down at the bottom, recommend using the display port they've provided with the monitor and alter a few setting in your amd software seen down below it should hopefully work.
the product guide can be found here:
https://www.samsung.com/uk/support/model/LS27DG702EUXXU/#downloads
FreeSync (for AMD graphics card)
FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.
This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD
graphics card.
ā Off: Disable FreeSync.
ā On: Turn on the AMD graphics cardsā FreeSync function. You may experience intermittent flickers when playing some
games.
Apply the optimum resolution when using FreeSync.
The refresh rate setting method please refer to Q & A ā How can I change the frequency?
" This menu is not available when Multi View is enabled.
" The FreeSync function is only enabled in HDMI or DisplayPort mode.
Use the HDMI/DP cable provided by the manufacturer when using FreeSync.
" If the FreeSync function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve the issue by
changing the resolution of the PC screen to the recommended resolution.
" If you set the Input Signal Plus to OFF, the FreeSync Premium pro mode is disabled.

