Original topic:

S49CG95 PBP Mode Flickering

(Topic created: 08-30-2024 04:41 AM)
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JustRelaxAy
Constellation
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Monitors and Memory

Hi,

Brand new S49CG95 purchased today and setup. Purchased for the ability to run PBP mode to assist with screen sharing, however flickering occurs on both sides of the CG95 monitors every few seconds as soon as I go into PBP mode.

  • I've tried running 2 HDMI's or 1 HDMI and 1 Display Port.
  • Dropped the refresh rate to 60Hz and still no luck.
  • As soon as I go back to a single source the monitor works fine.

Thought would be much appreciated.

Thanks,

3 Replies
Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello @JustRelaxAy! Thank you for reaching out! Just want to confirm are you using a hub to connect to your monitor? Also does this occur wit stock settings on the monitor?

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JustRelaxAy
Constellation
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Monitors and Memory

Hi @Samsung_Moderator, thanks for getting back to me.

Can confirm I am using a dock to connect the monitor to the laptop (Dell HD22Q). Tried plugging one of the HDMI cables directly into the laptop and the other HDMI or DP cable via the dock and still had the same result.

Can confirm the issue occurred with stock settings.

Taking home a different dock and an additional DP cable to try that this evening.

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Thank you for confirming from what I'm seeing this issue is caused by using a dock/hub as there will be compatibility issues with this. I would recommend connecting everything directly to the monitor.

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