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SAMSUNG 27" ViewFinity S9 Series -Web Camera not available?

(Topic created: 2 weeks ago)
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Sarcastic556
Constellation
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Monitors and Memory

I just set this monitor up with my Mac and Sonnet Echo docking station, using the Thunderbolt 4 connector between the dock and monitor.  The web camera that plugs into the top of the monitor came on and worked during setup, demoing some kind of video calling feature.  Bottom line, I cannot get my Mac to SEE that camera to use it when I do FaceTime or other video calls.  What am I missing? 

 

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ddaniel51
Red Giant
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Monitors and Memory

Does it work if you plug the monitor TB4 port directly to the Mac?

 

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ddaniel51
Red Giant
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Monitors and Memory

Does it work if you plug the monitor TB4 port directly to the Mac?

 

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Sarcastic556
Constellation
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Ah...yes, I'd meant to try that this morning.  When I did, camera works!  Bummer that it won't register as a USB device on the dock, even though the system "sees" it!  But I have the answer.  Thanks!

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