JUMP TO SOLUTION Solved

Original topic:

Windows Drivers for 32" Odyssey G51C Gaming Monitor

(Topic created: 12-05-2024 02:12 PM)
4115 Views
Bob18
Constellation
Options
Monitors and Memory

Will the G5 S27CG512EN Device Driver also work for the 32" display? I cannot get the LS32CG512ENXZA to populate in the "Model number" field in order to obtain the 32" driver.  Win10 Device Mgr is still showing the "General PNP monitor" driver and I can't seem to increase the refresh rates.  

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! Unfortunately, this will not work this will and can cause issues. I recommend changing the resolution to change the refresh rate or change from HDMI to Display port to see if you can change the refresh rates. But as this is also not a US model based on the model number provided, please use the link below to get help in your country's support forum.  

 

https://www.samsung.com/us/common/visitlocationsite.html




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! Unfortunately, this will not work this will and can cause issues. I recommend changing the resolution to change the refresh rate or change from HDMI to Display port to see if you can change the refresh rates. But as this is also not a US model based on the model number provided, please use the link below to get help in your country's support forum.  

 

https://www.samsung.com/us/common/visitlocationsite.html




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.