Original topic:

Samsung Ark Gen 2 screen power cycling

(Topic created: a month ago)
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Jlindsay13
Asteroid
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Monitors and Memory

I have an issue where within 30 minutes of starting to use the monitor, the monitor will go black, the interface box clicks and power cycles then the screen turns back on. It usually only happens one time then its no longer an issue. I have disabled all HDR settings within my computer, monitor and all games. This will also happen when games are not running. I check for software updates often but update 1007 seems to be the latest. Please help me

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Jlindsay13
Asteroid
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Monitors and Memory

No replies on this? I saw that there was a new firmware update, can I please have the update notes?

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Members_rEDFRMz
Constellation
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Monitors and Memory

Same problem here , any news to fix this?

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Jlindsay13
Asteroid
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Monitors and Memory

I bought a very high end braided hdmi cord (8k) which seemed to fix it. needs to be plugged into one of the HDMI 2.1 slots because those are rated for 4k 165hz

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