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01-21-2025
06:28 PM
(Last edited
a month ago
by
SamsungCaleb
) in
About ~2 hours ago, I was using my computer like normal when the Samsung G95C suddenly went black. Thinking that it was just a temporary ordeal, I restarted my computer and then checked my software.
I noticed that the Samsung G95C was 100% non responsive. The bottom facing LED light was not on, and no amount of power button presses / holds was turning it back on. Nothing has prompted the monitor to indicate that it has powered back up. Previously had no problems with this unit prior to these actions.
- I have unplugged it for 15mins and plugged it back in.
- I have held down the power button for 1 minute
- I have moved the plug into a different surge protector and even a wall socket with no response.
Is there anything I am missing or is this an RMA situation?
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01-22-2025 03:47 AM in
Monitors and MemoryIf you have guaranteed power to your monitor then it sounds like a total failure in the internal power supply.
Is it under warranty or returnable?
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01-22-2025 03:47 AM in
Monitors and MemoryIf you have guaranteed power to your monitor then it sounds like a total failure in the internal power supply.
Is it under warranty or returnable?
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01-22-2025 05:39 AM in
Monitors and MemoryReturnable and under warranty. Think I will proceed down that route then. Looks like based upon the reviews i'm seeing specific to this model, it's a common issue.
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