T9 Compatiblity issues

[rjb5155]

I recently purchased a T9 to perform a system image backup on my windows computer, it is telling me that the drive is incompatible and does not support NFTS. How do I get this storage device to be compatible so I can backup my system 

[AdeptMaven · Accepted solution]

It sounds like the drive is currently formatted in exfat. You'll need to reformat the drive to NTFS. You can do so with these instructions

https://www.diskpart.com/articles/format-external-hard-drive-to-ntfs-7201.html