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Samsung Moderator
Samsung Moderator

Re: Note10: Alarm sound only works when ringtone sound is on

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If you put your device in safe mode, do you experience the same symptoms?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Stubbz
Asteroid

Re: Note10: Alarm sound only works when ringtone sound is on

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Unchecked "Vibrate for alarms and timers"

 

Yes!!! That worked!

Thanks very much!!

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Stubbz
Asteroid

Re: Note10: Alarm sound only works when ringtone sound is on

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I just put my phone in Safe Mode and tried the alarm...same results...just vibrate and no sound. The sound only comes on if I turn up the ringtone volume

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Samsung Moderator
Samsung Moderator

Re: Note10: Alarm sound only works when ringtone sound is on

JUMP TO SOLUTION

Are you using the stock clock app when you are experiencing these symptoms?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Highlighted
Samsung Care Ambassador

Re: Note10: Alarm sound only works when ringtone sound is on

JUMP TO SOLUTION

Try this:

  1. Open the clock app
  2. Click the 3 dot menu and select "Settings"
  3. Ensure that the option "Vibrate for alarms and timers" is OFF

View solution in original post

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user9LtIl1iqFz
Constellation

Re: Note10: Alarm sound only works when ringtone sound is on

JUMP TO SOLUTION

Hi everyone, i have been dealing with this issue like to months ago and I just solve it!

Try deleting all your alarms and set them again.

I did it and now even with the no disturb mode on, it's sounding. 

Hope this helps.

Good day

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