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10-17-2022 05:14 AM (Last edited 01-21-2024 07:57 PM by SamsungChelsea ) in
A Series & Other MobileAny suggestions on fixing the problem of having to restart my Galaxy A71 5G to get it to charge? This is a problem that started about 1 month ago. It charges just fine after restarting, but this is a problem I shouldn't be having. I have owned nothing but Samsung phones for the last 10 or more years and never had a problem. It's just becoming a pain in the butt to have to do this every time it needs charging!
Solved! Go to Solution.
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10-17-2022 05:17 AM in
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10-17-2022 06:03 AM in
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10-20-2022 02:05 AM in
A Series & Other MobileYes, I've tried this. Any other things I might try?
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11-11-2022 03:32 PM (Last edited 11-11-2022 03:32 PM ) in
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11-12-2022 03:59 AM in
A Series & Other MobileSorry to hear that! I still have not received any reply as to solving this problem! I reached out to Samsung but didn't get any help. I'm disappointed with them because I've always had Samsung phones and never had a problem. If they don't provide good support, I will probably switch to another brand. I'm still hoping that someone will eventually reply with a solution, but I'll continue to restart until I get a new phone!
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11-28-2022 03:58 AM in
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12-05-2022 05:59 PM in
A Series & Other Mobile
MY A71 5G will not charge when power level is < 60% unless phone is restarted. I have same issue with several chargers in home and in vehicle.
Thanks
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01-05-2023 10:59 PM in
A Series & Other MobileI'm also having a similar charging issue. I can ONLY charge my phone when it's completely powered off. This started happening after the Android 12 update many months ago. I just updated to Android 13 and STILL the same problem. Very annoying Samsung, please look into this for all of us. Thank you.
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01-10-2023 03:54 AM in
A Series & Other Mobile