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Original topic:

Samsung Galaxy A50 stuck in boot screen and not even able to go to recovery mode

(Topic created on: 7/18/20 11:06 PM)
user75p4uhVt8A
Astronaut
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Other Mobile Devices

After a month of upgrade to Android 10, my device suddenly started to restart on its own and after a few days it didnt even turn on. It is stuck in boot screen. It just shows Samsung Galaxy A50 and doesnt go beyond that. Not even able to go to recovery mode. 

 

I Need to get it working. Please help. 

1 Solution


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Solution
SamsungZell
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
(15)Digit IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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2 Replies
Solution
SamsungZell
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
(15)Digit IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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userhuxsYW2s3q
Constellation
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Other Mobile Devices

I am also facing the same problem. My phone gets switch off suddenly any time and tries to restart multiple times and after 5 or 6 attemts it gets restart. I tried force restart, wipe cache, factory reset but nothing works. This issue came after One UI update to 2.0.

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