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08-02-2022 06:07 AM in
Projectors & Other TVsJust bought new (open box). The tv powered on ok, got through the network connection got to the terms and agreement then it powered off. Now when I try to turn it on I get the Tizen banner for a second then it flash’s to a quick green screen for terms and conditions and then it starts that cycle over again continuously. I have unplugged multiple times, removed battery from remote, still keeps doing the same thing.
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08-07-2022 04:52 PM in
Projectors & Other TVsHello! I understand how this can be frustrating with this occurring on your new TV. Since this is happening I would recommend trying the steps in the link below first. If this doesn't help I would recommend taking this back for an exchange.
https://www.samsung.com/us/support/troubleshooting/TSG01108742/
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08-07-2022 04:52 PM in
Projectors & Other TVsHello! I understand how this can be frustrating with this occurring on your new TV. Since this is happening I would recommend trying the steps in the link below first. If this doesn't help I would recommend taking this back for an exchange.
https://www.samsung.com/us/support/troubleshooting/TSG01108742/