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Original topic:

Black/dark shade right side of tv

(Topic created: 05-02-2021 07:23 AM)
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userAEeofXPfpU
Constellation
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Projectors & Other TVs

Seems like this is a well known problem. Was watching TV turned it off for 4 hours came back to this dark shade on the side of the TV. Anything that Samsung can do to remedy this issue

21CEF110-EFD8-456F-905E-E36E5F90E4A1.jpeg

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Projectors & Other TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Projectors & Other TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

Send Message on Twitter

Sent Message to Moderator


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user8pzW4jCasc
Asteroid
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Projectors & Other TVs

Wow!  This is EXACTLY what happened to my Samsung TV!

I called for service, they told me the LED panels are no longer available and Samsung gave me credit to replace the TV.   

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