Please read the link in its entirety to reap the full benefit of the troubleshooting.
If this does not help we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
If it's a plasma TV you would need to schedule for a repair tech. Are you sure it's a plasma TV since they stopped making them in 2014
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Please read the link in its entirety to reap the full benefit of the troubleshooting.
If this does not help we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
