JUMP TO SOLUTION Solved

Original topic:

Samsung Plasma TV has 4 thin black lines across the bottom of screen, how do I fix it.?

(Topic created: 03-30-2024 06:21 PM)
666 Views
trishreg
Constellation
Options
Projectors & Other TVs
 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Yes, Service is the answer if it is a plasma TV, as stated by GaryB82 

If it is one of our newer model televisions I recommend giving this link a shot:

 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/#lines-dots-or-spots-of-any-color-app...

 

Please read the link in its entirety to reap the full benefit of the troubleshooting.

 

If this does not help we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.

 

Send a message on Facebook

 

Send Message on Twitter

 

Send Message to Moderator

 

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

View solution in context

2 Replies
GaryB82
Epic Samsung Care Ambassador
Options
Projectors & Other TVs
If it's a plasma TV you would need to schedule for a repair tech. Are you sure it's a plasma TV since they stopped making them in 2014


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Yes, Service is the answer if it is a plasma TV, as stated by GaryB82 

If it is one of our newer model televisions I recommend giving this link a shot:

 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/#lines-dots-or-spots-of-any-color-app...

 

Please read the link in its entirety to reap the full benefit of the troubleshooting.

 

If this does not help we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.

 

Send a message on Facebook

 

Send Message on Twitter

 

Send Message to Moderator

 

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location