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Original topic:

Burnt plastic/Toxic bad smell picture dimmed 70’

(Topic created: 05-15-2023 09:41 AM)
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CherriBomb81
Constellation
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Projectors & Other TVs

I was watching tv when out of nowhere a horrible toxic smell was coming from over by my tv stand. I walked over to see if I could find the smell and I located the smell coming from the back of my Samsung 70’ television!! I was so nervous and scared that I didn’t even notice that the picture got very dark and dim. I then unplugged it and plugged it back up and the picture is still dark and the horrible toxic smell is still there! I had to put my dog out of the room and open my windows!! Can someone help me please! I have NO TV NOW! And the small has made me sick even my dog vomited.. what is going on SAMSUNG??? #samsung #hdtv #smarttv #70inch #help

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TrippieD
Constellation
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Wow!!
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Surely the warranty will come in handy right?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Oh no! I hope everyone is doing alright. Please contact us directly by either Private message or by calling in at 1 (800) 726-7864. With the following information so that we may get someone out there to look at this. 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Model Number: 

Serial Number: 

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