I have a 2021 55" Samsung and for some reason i cant use the remote anymore to use and change channels for the guide on TV? It works for everything else except using it for the remote for your TV channels? Would just resetting the Smart Hub would fix or a whole reset?
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01202543/#unable-to-turn-on-or-control-the-tv-... Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
