Original topic:

Delivery questions about RXO

(Topic created: 09-25-2024 02:40 PM)
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F355c5
Constellation
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How was tv delivery by RXO.?

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LongHiker
Galactic Samsung Care Ambassador
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@F355c5 RXO delivered our Samsung 75" TV last October. It went great. 

RXO delivered our Samsung dishwasher in January. No problems. They even did the installation. 

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F355c5
Constellation
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Did they uninstall old tv and remove it

thank you for your reply

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Members_QNhSvnz
Constellation
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From what I can see, the RXO reviews are mixed from fine to terrible. My experience in the Detroit area was terrible, would never buy online direct from Samsung again. They have changed the delivery date 4 times now, still don't have it yet it is at their facility according to their tracking info. Everytime it's rescheduled, I then still get text msgs saying I need to schedule the delivery. I call the number, I think I am talking to the same person who scheduled it the previous time, and for some reason now it is delayed again. Terrible service.

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