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Digital TV Antenna issues- Broadcasting greyed out

(Topic created: 06-03-2019 06:30 AM)
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Mandyg1979
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My TV model # is  UN65MU8000FXZA

I'm trying to hook up a digital TV antenna and the Broadcasting setting is greyed out on my TV.  For some reason it's not picking up that the antenna is connected.  I've tried disconnecting and reconnecting the antenna.  I've also tried turning off and uplugging the TV.  Nothing has worked.  I tried it on our other Samsung TV and it works fine.  The antenna is working, is it possible it's not compatible with my TV.

Thanks for any help!

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Cookie-mon
Constellation
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Hi Mandyg1979,

 

1. Power on TV and wait 5 minutes, do not press any button.

2. Disconnect TV from power and connect after 2 minutes

3. Press Home then go to Source, pick TV.

4. Open Settings then see if Broadcasting is available.

 

*Antenna should be connected throughout this process.

 

Regards,

Cookie

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SamsungJam
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That is a possibility.   Is all of your software and what-not up to date?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Mandyg1979
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Yes.  I forgot to add that. I did make sure my software was updated.  I'm starting to think more and more that it isn't compatible unfortunately.  

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SamsungJam
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More than likely it's a compatibility issue. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Mandyg1979
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