Projectors & Other TVs

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No WiFi connection on UN65MU800D. Indicates password entered is wrong but it is not wrong!

Posted by 09-10-2021 09:18 AM in Projectors & Other TVs

Replaced gateway/router twice but still have the same issue. Tried 8888 in DNS (no luck), reset the TV back to factory default (no luck), manually... View Post

09-12-2021 04:32 AM

Comcast fixed the issue on their end. It was not an issue with the TV's after all. Thanks for your s... View Post

Remote Light going on and then off permanently

Posted by 09-11-2021 12:44 PM in Projectors & Other TVs

I have used my remote and it doesnt work any more it doesnt even turn on i tried resetting, replacing batteries and pairing is again View Post

09-11-2021 12:49 PM

I understand how this may be frustrating and want to help have you tired the following? Reset the re... View Post

Right side went dark

Posted by 09-08-2021 03:40 PM in Projectors & Other TVs

View Post

09-08-2021 04:04 PM

Hello, I apologize for the issue with the television screen. Can you send the full model code and se... View Post

WORST CUSTOMER SERVICE EVER, DO NOT PURCHASE SAMSUNG PRODUCTS

Posted by 08-28-2021 06:34 PM in Projectors & Other TVs

SAMSUNG PRODUCT AND CUSTOMER SERVICE IS A JOKE! Absolutely horrible. I purchased a $900 brand new 58’ Samsung television from Best Buy, and at... View Post

09-08-2021 11:18 AM

Oh no! I would be happy to look into this for you. Could you possibly send me a private message with... View Post

Samsung series 6 cannot connect to menu, remote control not working

Posted by 08-22-2021 09:39 PM in Projectors & Other TVs

Dear all: This issue has been going on for quite some time. I When I turn on the tv, it won’t connect. There’s an error message that pops up. ... View Post

09-07-2021 04:26 PM

Despite many troubleshooting attempts and all sorts of power off, pulling plug out, re-paring remote... View Post

Apple HomeKit For Samsung TV

Posted by 04-23-2020 08:21 AM in Projectors & Other TVs

I bought a Samsung TV in Portugal, one of the features I wanted was full integration with the apple ecosystem. what do you think when haver... View Post

09-06-2021 06:14 AM

There's a workaround using Homebridge View Post

One guide update

Posted by 09-01-2021 04:00 PM in Projectors & Other TVs

Do 2020 4k tvs get the 2021 model software features? View Post

09-01-2021 04:39 PM

Hello, I apologize but we are not able to speculate any software features that may be available howe... View Post

Black spot on Tv edges

Posted by 08-29-2021 06:55 PM in Projectors & Other TVs

Hi, my Samsung UN65JS9000 (3D model)has dark spots around the edges and also the TV is becoming dark,no matter the source input and brightness... View Post

08-30-2021 05:28 AM

I can definitely understand how frustrating this may be. I recommend letting a service technician ha... View Post

HDMI ARC stopped working

Posted by 08-04-2021 07:11 PM in Projectors & Other TVs

My TV (UN55KS800DF) was connected without issue to my Yamaha (YAS-107) soundbar via HDMI-ARC for several years. The other day, it stopped... View Post

08-04-2021 09:46 PM

Found another post that suggested disconnecting the TV from power (completely, not just switching it... View Post

Enable CEC

Posted by 08-23-2021 04:41 PM in Projectors & Other TVs

I have spent hours trying to find where to make sure CEC is turned on on my Samsung KDL-46EX523 Smart TV. I know it should be under SETTINGS. But... View Post

Anonymous 08-23-2021 05:02 PM

I apologize, the model number you have provided is for a Sony television. You will want to reach out... View Post

Samsung 55 inch smart tv screen darkness issues

Posted by 08-21-2021 09:51 AM in Projectors & Other TVs

As I have read this is a common problem that Samsung has not offered any assistance with even though they stopped making the curved TVs... View Post

08-22-2021 05:19 AM

I can definitely understand how frustrating this may be. Can I get your full model code and serial n... View Post

Digital TV Antenna issues- Broadcasting greyed out

Posted by 06-03-2019 06:30 AM in Projectors & Other TVs

My TV model # is UN65MU8000FXZA I'm trying to hook up a digital TV antenna and the Broadcasting setting is greyed out on my TV. For some... View Post

03-24-2021 04:40 AM

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post

Can't Play AVI Files?

Posted by 08-17-2021 08:32 AM in Projectors & Other TVs

I recently imported hours of video from my Dad's MiniDV camcorder to .avi files using Scenalyzer. Yesterday I tried to play them on my Samsung... View Post

Anonymous 08-17-2021 10:03 AM

Good afternoon. The following chart from the user guide shows the compatible codecs, resolutions, an... View Post

Popping sounds while watching TV

Posted by 11-26-2017 06:02 PM in Projectors & Other TVs

Hello, I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it... View Post

08-14-2021 08:40 PM

same here Q80 and optical cable crackles and drops out with any audio source apps included. internal... View Post

Samsung Model UN50J6200 Lower Left Corner Melting and Screen Cracking

Posted by 08-04-2021 08:51 PM in Projectors & Other TVs

My seldom-used Samsung UN50J6200 TV developed horizontal black lines today that quickly devolved into screen flashing and abstract distortion. I... View Post

08-05-2021 05:27 AM

I can definitely understand your concern here. As we would like to gather additional information and... View Post

Apple TV won't detect

Posted by 10-05-2019 12:11 PM in Projectors & Other TVs

I have an NU8000 65" and an AppleTV. Until recenlty, no probems at all. The I sarted to notice that I could not turn on the AppleTV usung my... View Post

06-22-2021 04:23 AM

This did the trick for me. Thank you very much for the idea! View Post

Sound Issue in Pairing Samsung PN59D8000FF HDTV with Yamaha TSR-700 AVR

Posted by 08-02-2021 01:10 PM in Projectors & Other TVs

We recently upgraded to a Yamaha TSR-700 7.1 channel 8K home theatre AVR to pair with our long time favorite Samsung HDTV: a 2011 PN59D8000FF... View Post

Anonymous 08-02-2021 02:24 PM

It could be a compatibility issue with the audio format that is being sent to it but since it is wit... View Post

KS8000 Screen Flickering

Posted by 03-17-2020 05:01 AM in Projectors & Other TVs

My 55" KS8000 recently started having a screen flickering issue that appeared after approximately 90 minutes of use. The issue has gotten much... View Post

06-11-2021 06:54 AM

I am another victim of this defective product. Like everyone else, purchased in 2016 for nearly $200... View Post

Youtube TV app missing

Posted by 07-27-2021 06:47 PM in Projectors & Other TVs

How can I watch YouTube tv on my Smart TV? I can't find the app anywhere View Post

Anonymous 07-28-2021 12:09 PM

Unfortunately, not all models are compatible with YouTube TV. You can find more information here: Li... View Post

Nu7100 juddery motion after 1310.4 update

Posted by 07-21-2021 10:27 AM in Projectors & Other TVs

My Samsung 50 inch nu7100 is starting to experience choppy motion after the latest update when are we getting another update? This tv hasn't... View Post

07-26-2021 07:06 AM

I recommend letting a service technician have a look. As we would like to gather additional informat... View Post

tv speakers and bluetooth headset at same time

Posted by 11-26-2020 11:56 AM in Projectors & Other TVs

We just bought a Samsung tv # UN55TU850DF. I can Play the bluetooth earphones but it disables the tv speakers. Does this tv have the option of... View Post

07-22-2021 03:06 PM

There are slight differences between the models. You may be able to do it with the instructions list... View Post

Wi-Fi connect problem

Posted by 07-19-2021 06:35 AM in Projectors & Other TVs

Model: UN55TU8000FXZA Current s/w version: 1460 As has been reported by others wi-fi connection fails after powering off TV. To enable, the... View Post

07-22-2021 04:26 AM

Nudge on the f/w update question. View Post

Cooling fan error on UN78HU9000

Posted by 07-11-2021 06:28 PM in Projectors & Other TVs

Having this warning pop up on my tv. This is the first I’ve seen it. Please advise on what I need to do. View Post

07-14-2021 07:41 AM

Do you have the unit in a well-ventilated area? Try unplugging it for a few minutes and retrying dir... View Post

UN82NU8000 fades to black

Posted by 07-09-2021 08:33 PM in Projectors & Other TVs

My UN82NU8000fxzc recently started having the picture fade to black (sometimes just a straight cut to black). When this happens all other functions... View Post

07-11-2021 12:13 PM

I understand how this may be frustrating and want to help if this is occurring on all sources and du... View Post

UN55KS8000 Takes 10 minutes or more to turn on

Posted by 06-11-2021 07:26 PM in Projectors & Other TVs

I have been having this problem for a couple years now and never really tried to reach out because the television only comes with a one year... View Post

06-22-2021 04:52 PM

Same boat here, I have/had a KS8000 65 inch that is a little over 3 years old. From reports all over... View Post

Tizen Studio - Certificate - unable to connecte to samsung account

Posted by 06-28-2021 05:05 AM in Projectors & Other TVs

Hi I've been having a problem with creating TIzen Studio certificate, and I don't know how to fix it.I open the "certificate... View Post

06-30-2021 11:42 PM

It was broken last night, but worked now. (South Africa) View Post

Television right side of the screen is dark

Posted by 07-01-2021 05:10 PM in Projectors & Other TVs

I Will NEVER purchase a Samsung TV again!! As soon as the warranty expires the right side of the screen is dark. I'm told it's a known... View Post

07-04-2021 07:03 AM

I recommend letting a service technician have a look. As we would like to gather additional informat... View Post

network interference occurred

Posted by 03-22-2021 05:30 PM in Projectors & Other TVs

Hi, i reset my Samsung series 7 tv to factory settings when trying to get the closed caption to work. anyways now after setting up a connection to... View Post

07-02-2021 09:04 PM

Thanks for the 10 second fix! I wanted my Amazon Prime Video and kept getting "Network Interference ... View Post

Peacock Premium on smart tv's?

Posted by 06-24-2021 09:35 PM in Projectors & Other TVs

Now that the Peacock app is finally available on Samsung smart tv's, I have a Peacock Premium account. But in setting up on the tv, I... View Post

06-27-2021 08:37 PM

It appears that once I put in my email address it is recognizing the account associated with that em... View Post

Connect VCR to Smart TV

Posted by 06-14-2021 03:52 AM in Projectors & Other TVs

I would like to connect a Toshiba Model W_522 (84546816) VCR to my Samsung UN43MU630DF Version BA01 television. The Toshiba has three "RCA LINE... View Post

06-14-2021 05:09 AM

Yes View Post