Original topic:

Freestyle 2 won't work with bluetooth speakers

(Topic created: 08-15-2024 12:31 PM)
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radikalvertikal
Asteroid
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Projectors & Other TVs

Wanted to pair my Freestyle 2 with my Google Nest Audio, connecting worked but no sound is playing over either speaker or projector when choosing the speaker. Tried it with two other Bluetooth audio devices, won't work as well. Already disabled the mic in hopes of fixing it this way.

8 Replies
Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello and thank you for reaching out to the Community regarding the Freestyle 2 projector. Due to the concern expressed on how to successfully connect an external device to The Freestyle, I've located the Connection Guide via the link listed below you can use. It provides details and instructions for connecting a variety of devices. https://www.samsung.com/us/support/answer/ANS00090555/.

 

We sincerely appreciate your interaction and involvement within the Community. Please feel free to Private Message any moderator by clicking on the chat option if you have any further concerns.

radikalvertikal
Asteroid
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Projectors & Other TVs

That is no solution to the problem I described above. I AM connected to the speakers, though they do not play any sound. I did troubleshoot the speakers completely with their support, as they are working with my phone or any other device, the problem has to be the projector.

 

Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

I'm sorry that didn't help. I also found this guide that has some additional troubleshooting steps for sound related issues with the Freestyle: 

https://www.samsung.com/us/support/answer/ANS00090554/

Please let us know if this helps. 

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Lowri
Constellation
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Projectors & Other TVs

Did you find a solution to this?? As mines just done the same thing?? It was working fine and all of a sudden no sound comes out of them? 

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radikalvertikal
Asteroid
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Projectors & Other TVs

@Lowri sadly no. I tried resetting it and it worked fine, but now I have the same problem again. When watching TV or Streaming I now use a Chromecast, that works just fine with speakers, but when using my BD-Player, I have to take the projector sound. Pretty **bleep**ty tbh...

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gotoxy
Constellation
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Projectors & Other TVs

I have the same problem

gotoxy
Constellation
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Projectors & Other TVs

These strange sounds are only made when the sound comes from some application.
I turn on some application, for example YouTube.

As long as I watch the movie, everything works.
When the movie ends or I press pause.

I get a series of "***bleep***"

Sounds in the projector menu itself do not cause any problems

 

chalec
Constellation
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Projectors & Other TVs

Iā€™m experiencing the same issue with the Samsung Freestyle Gen 2 where no sound is transmitted to connected Bluetooth devices, and I wanted to share my experience to see if there are any updates or solutions on this.

Iā€™m using AirPods Pro 2 and a JBL Charge speaker, and the problem occurs randomly. Sometimes resetting everything or re-pairing the devices multiple times temporarily fixes it. I hear the beep confirming the Bluetooth connection, but still, no sound actually plays on the external speaker or headphones.

I believe this could be due to a software issue that really needs addressing soon. Itā€™s frustrating to repeatedly reset and reinstall apps on a nearly ā‚¬700 device just to get sound via Bluetooth. I hope Samsung can provide a stable update to resolve this issue so we can enjoy our devices without these workarounds.

Thank you for any guidance or support!

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