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11-02-2022 07:07 PM in
Projectors & Other TVsWhile I love my 1 year old 50inch 2021 QN90A TV, every 2 weeks or so I I will get a black screen/no sound or video but no audio. The only way to get everything back is to restart the cable box, coincidentally a 4K Samsung rented from my cable distributor. Unplugging/plugging the HDMI cable does not work and switching on/off both devices neither. Only a reset of the cable box (at times even that doesn't work) sets things back to normal.
The TV's HDMI test says the cable is fine, everything else works. I tried different ports to no avail.
I'll buy a new HDMI cable to see if that fixes it. Any suggestions for a good HDMI for 4k TVs?
Could the cable box be at fault? I'd rather change it than have my TV serviced.
Thanks
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11-19-2022 02:08 PM in
Projectors & Other TVsHi:
If you tested this cable with another device with no issues, call your cable provider and see whats the best option to replace your cable-box due to your issue. If they don't provide HDMI cables, make sure you buy at least a Premium Certified Cable, the newest one will be an Ultra Certified Cable.
More info at hdmi.org/resource/cables
Good luck!
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11-19-2022 02:08 PM in
Projectors & Other TVsHi:
If you tested this cable with another device with no issues, call your cable provider and see whats the best option to replace your cable-box due to your issue. If they don't provide HDMI cables, make sure you buy at least a Premium Certified Cable, the newest one will be an Ultra Certified Cable.
More info at hdmi.org/resource/cables
Good luck!