NO Fios TV channels recognized by my UN65KU6290F!

[jsrktm1]

Fios TV does not recognize UN65KU6290F. Must reboot after this occurs after being turned off more than 4 hours.  NO AUDIO or VIDEO. 

[KiwiBird97]

Can you try rerunning the Universal Remote Setup and reconfiguring your TV provider?

[jsrktm1]

Thanks, I'll try that

[jsrktm1]

I tried and no luck

[Samsung_Moderator · Accepted solution]

Hello! If you are able to access other channels and applications the issue would lie with the developer (In this case, Verizon). I found this article on their site that may help you, but ultimately recommend that you speak with them directly regarding this if this doesn't help. https://www.verizon.com/foryourhome/vzrepair/flowengine/UFDService.aspx?Keyword=FIX_ACO