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Original topic:

NO Fios TV channels recognized by my UN65KU6290F!

(Topic created: 06-20-2023 10:56 AM)
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jsrktm1
Asteroid
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Projectors & Other TVs

Fios TV does not recognize UN65KU6290F. Must reboot after this occurs after being turned off more than 4 hours.  NO AUDIO or VIDEO. 

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KiwiBird97
Red Giant
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Projectors & Other TVs
Can you try rerunning the Universal Remote Setup and reconfiguring your TV provider?
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jsrktm1
Asteroid
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Projectors & Other TVs

Thanks, I'll try that

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jsrktm1
Asteroid
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Projectors & Other TVs

I tried and no luck

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! If you are able to access other channels and applications the issue would lie with the developer (In this case, Verizon). I found this article on their site that may help you, but ultimately recommend that you speak with them directly regarding this if this doesn't help. https://www.verizon.com/foryourhome/vzrepair/flowengine/UFDService.aspx?Keyword=FIX_ACO

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