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Original topic:

PC on Tv Easy Connection to Screen problem

(Topic created: 08-24-2021 10:09 AM)
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user9snT87DKBQ
Asteroid
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Projectors & Other TVs

I downloaded the app on my windows pc but when I want to start it, it crashes ;(

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Stephanie Nikki
Black Hole
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Projectors & Other TVs

We have escalated this to our specialists, in the meantime it is recommended to submit an error report through the Members app using the steps below:

 

Open Samsung members app -> log-in with Samsung account -> Explore -> press “+”sign -> Add frequency /issue description -> send


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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useraWt3XpQXtc
Constellation
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Projectors & Other TVs
.is.
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userFreGHGbiu3
Constellation
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Projectors & Other TVs

I've got the same problem here. Have you maneged to fix it?

user9snT87DKBQ
Asteroid
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Projectors & Other TVs

no dont know what to do ;(

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userz9fhjONCdS
Constellation
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Projectors & Other TVs

Support tells to wait for update(

ps: do you start it with admin rights?

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user9snT87DKBQ
Asteroid
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Projectors & Other TVs

Yeah, I did but it still the same 

usercb3CvNnROi
Constellation
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Me esta sucediendo lo mismo, al querer iniciar el programa de easy connection to screen en windows 11, se cierra la ventana constantemente, solucion por favor.

Gracias

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user9snT87DKBQ
Asteroid
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Aun no tengo solucion al problema, amigo ;(

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user8gaGiU7eBq
Constellation
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No funciona

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userKeL4Into3z
Constellation
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Projectors & Other TVs

Having the same issue, it crashes instantly after opening the program.