Original topic:

Picuture but No sound

(Topic created: 03-05-2024 11:59 AM)
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Khinnah
Astronaut
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Projectors & Other TVs

Tv has picture but no sound?

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Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you so much for posting about this. I completely understand your concerns with no audio on the TV. I'll be more than delighted to assist with this issue. Here is a link you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01202525/

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  

 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you so much for posting about this. I completely understand your concerns with no audio on the TV. I'll be more than delighted to assist with this issue. Here is a link you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01202525/

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook
 
Send Message on Twitter 
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location