- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2017 06:02 PM (Last edited 08-24-2023 05:31 PM by SamsungCaleb ) in
Projectors & Other TVsHello,
I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it a few days, I am noticing that the sound pops every couple minutes or so. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. (Quiet pop/crackle when on a lower volume) is there anyone who could give me advice on what to do, or maybe someone has had the same problem and has solved it?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-03-2018 07:29 AM in
Projectors & Other TVsModel Code #: UN55MU6290FXZA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-04-2018 03:47 AM in
Projectors & Other TVs
@SamsungCat wrote:Please provide me with your complete model code.
I'm trying not worry about it. It seems to happen in HDR only, meaning the backlight is maxed, combined with the extremely hot weather, I am leaning towards this combination being the cause.
2018 Q7FN.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-04-2018 09:27 AM in
Projectors & Other TVsModel Code #: UN55MU6290FXZA
Heard the "popping" sound again this morning, was watching a HD channel.
What you're saying makes sense, but sad to say, the sound is still happening which means the new version update isn't working, which means to me that there is a defect with the TV or one of its components.
Next step? Back to Samsung customer service; not looking forward to that interaction.
Thanks, Joe
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-04-2018 09:52 AM in
Projectors & Other TVsNot sure what software version your tv is on my popping sound was solved with firmware version 1230 with 2017 QLED.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-04-2018 09:56 AM in
Projectors & Other TVsVersion 1230
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-04-2018 10:03 AM in
Projectors & Other TVsHopefully a Samsung engineer will read your post and contact you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-04-2018 10:10 AM in
Projectors & Other TVsFingers crossed....
Have a good 4th!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-06-2018 05:00 AM in
Projectors & Other TVsI have the un75mu6300 with the pop and lowered volume. My version is 1210.8 and it won't update. Says it is the current version.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
07-06-2018 02:54 PM in
Projectors & Other TVs1230 is available on our website if you'd like to update over USB. You can find the site for the download here: https://www.samsung.com/us/support/owners/product/2017-uhd-smart-tv-mu6300
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-06-2018 08:29 PM in
Projectors & Other TVsDid you look up your model # on the Samsung site; it'll tell you what's out there for ur set.