Original topic:

Samsung TV Plus disappeared

(Topic created: 06-17-2024 05:51 AM)
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Amanda_Union
Constellation
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Projectors & Other TVs

I see this happened last December, but I got into work this morning and turned on my Samsung TV and the Samsung TV Plus App is gone.  It says it was deleted (I didn't do that) and gives me the option to install it, but when I click install, it does nothing.  Also, when I search for that app, I am not able to find it.

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Solution
LeoWyatt89
Nebula
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Projectors & Other TVs

Try unplugging the television from the wall for about a min or two then try plugging back in and see if it will allow you to access it again.

If that doesn't work reset your smart hub - https://www.samsung.com/us/support/answer/ANS00077524/

Select the option on this link that says "Factory reset smart hub" and follow those steps. 

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Solution
LeoWyatt89
Nebula
Options
Projectors & Other TVs

Try unplugging the television from the wall for about a min or two then try plugging back in and see if it will allow you to access it again.

If that doesn't work reset your smart hub - https://www.samsung.com/us/support/answer/ANS00077524/

Select the option on this link that says "Factory reset smart hub" and follow those steps.