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Samsung projector freestyle gen 2 remote not working only on and off button is working

(Topic created: 04-22-2024 09:18 AM)
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Mehta
Astronaut
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Projectors & Other TVs

The projector remote’s light blink for certain times. When I press any two button’s it’s shows unavailable. Only I can do switch on and off the projector.

 

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hi there, Thanks so much for posting about this. I can definitely understand the need to have a fully functioning remote. I have a couple links that may be able to help with this. The first link has some detailed information about how to connect and use the remote. The second link is our troubleshooting guide for remote control issues. This link does mention TV remotes specifically, however, the steps will the same for the Freestyle remote. 

1. Freestyle Remote Information: 

https://www.samsung.com/us/support/answer/ANS00090550/

2. Remote Control Troubleshooting Steps: 

https://www.samsung.com/us/support/troubleshooting/TSG01202543/#unable-to-turn-on-or-control-the-tv-...

Please let us know if these help!

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Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hi there, Thanks so much for posting about this. I can definitely understand the need to have a fully functioning remote. I have a couple links that may be able to help with this. The first link has some detailed information about how to connect and use the remote. The second link is our troubleshooting guide for remote control issues. This link does mention TV remotes specifically, however, the steps will the same for the Freestyle remote. 

1. Freestyle Remote Information: 

https://www.samsung.com/us/support/answer/ANS00090550/

2. Remote Control Troubleshooting Steps: 

https://www.samsung.com/us/support/troubleshooting/TSG01202543/#unable-to-turn-on-or-control-the-tv-...

Please let us know if these help!