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Original topic:

Smart Hub home button not working

(Topic created: 04-22-2019 05:54 PM)
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userncgOHk6FUC
Constellation
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Projectors & Other TVs

Today I can’t get to my smart hub. I reset the TV and lost it again as soon as I started installing apps from the App Store on the TV. What is going on?! Bad update while I was at work, or overnight?

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BadKen
Constellation
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Projectors & Other TVs

Pressing the Ambient mode button solved this for me also.

Q90T 55"

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Jeffjohn
Constellation
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Projectors & Other TVs

This was it. Ambient mode needed to be setup then the home button would work again. 
Samsung software guys, you have a bit of an issue to fix here.

 
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