Original topic:

Smart TV 800 resource error

(Topic created: 06-18-2020 06:28 AM)
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usertxqef93AT4
Constellation
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I keep getting a message to update my software but it's in auto mode.  When I try to do it manually it gives me this error message:   800 Resource error. How do I update if I can and if I can't how do I get rid of the update message on my TV.

 

The TV is 4 years old. I also had to replace the remote because it was defective. 

1 Solution


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Anonymous
Not applicable
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You can update the television manually using a USB flash drive. The instructions are available at this link,  https://www.samsung.com/us/support/answer/ANS00062224/ , and the firmware download can be found at samsung.com

You'll need to type your model in the search > Select your product in the list > Click "Support"> Scroll down until you see user manual and owner links, underneath you'll see "See all support" click that > Click Manual and software and it'll come up with your download link. 

 

Helpful tip: Make sure the USB that you use does not have any files on it other than the firmware, as the television will not be able to read the file correctly if other files are present. 

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21 Replies
Anonymous
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We are sorry to hear about this. Please provide the full model number for the television.

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usertxqef93AT4
Constellation
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UN50J6200AFXZA

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Solution
Anonymous
Not applicable
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You can update the television manually using a USB flash drive. The instructions are available at this link,  https://www.samsung.com/us/support/answer/ANS00062224/ , and the firmware download can be found at samsung.com

You'll need to type your model in the search > Select your product in the list > Click "Support"> Scroll down until you see user manual and owner links, underneath you'll see "See all support" click that > Click Manual and software and it'll come up with your download link. 

 

Helpful tip: Make sure the USB that you use does not have any files on it other than the firmware, as the television will not be able to read the file correctly if other files are present. 

Wo0gz
Asteroid
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where is the link?!
userlj3wNXNQev
Constellation
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WHAT'S THE DANG LINK IN THE USA? IT SEEMS IT'S A GLOBAL PROBLEM.
userxePbvZf4c4
Constellation
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ue42f5700aw firmware update

PROBLEM

 

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user8C4q2QSy56
Constellation
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UA49J5200

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SamsungAl
Samsung Moderator
Samsung Moderator
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@user8C4q2QSy56 This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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Samsung_B22g0Me
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This same thing is happening to mine, my model number is UN48J520DAF