TV Mark on Screen

[JDAnder3]

I took the TV out of the box and handled it exactly as quoted. I quickly noticed a mark on the side of the screen. Does anyone know how to fix it or if there is anything that can be done?

[Diaboyos]

If you just got it take it back for a replacement.

[Picksomething4me]

Do you have an eye glass cleaning towel it looks like a smudge. Have you tried attempting to clean it

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! I see how this can be frustrating with your new TV having a mark on the screen. If it does not go away with cleaning the screen I would recommend taking this back for an exchange. As you did just recently purchase the TV.