Tozo t6 earbuds

[Members_lJZePFT]

My too t6 earbuds won't stay connected to my tv, keeps disconnecting and reconnecting to tv.

[Anonymous · Accepted solution]

@Members_IJePFT Please provide the Samsung Televison Model:

Here are a few troubleshooting steps you can perform:

1. Check to see if you can pair the Earbuds to another device
2. If you can successfully pair them to another device then we know they are working properly
3. Upon successful pairing on an alternate device you can then move to the next step
4. Go to your Bluetooth Settings on your Television
5. Remove the Earbuds from your Television
6. Re-Pair your Earbuds to your Televison

***You also may have to Factory Reset your Wireless Earbuds***

[Members_lJZePFT]

Did all that was suggested,still having same issue

[Members_lJZePFT]

I will talk to TOZO company to see if they can help me.