Original topic:

2021 frame tv screen issues

(Topic created: 04-07-2024 04:48 AM)
1470 Views
Ddacosta
Constellation
Options
QLED and The Frame TVs

Can anyone explain what is happening with my screen? This started happening months after purchasing this tv but now it’s getting bigger. I can’t find any explanations online for this issue. It’s the worst when in art mode because the image is still. Thanks. 

IMG_3833.jpeg

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi there, Thanks so much for reaching out about this. I can definitely see the concern there. Have you tried the steps in the link below? 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi there, Thanks so much for reaching out about this. I can definitely see the concern there. Have you tried the steps in the link below? 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/