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Bluetooth headphones won't pair with TV

(Topic created: 05-11-2024 06:28 PM)
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Jimmy_W
Asteroid
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QLED and The Frame TVs

I bought my 75" TV in 2021, and I'm trying to pair bluetooth headphones. I was unable to pair a set of JBL 510 BT headphones. I'm unsure of whether there are any troubleshooting steps to try, and I was able to pair a Samsung subwoofer that I have with my Samsung soundbar. I returned the headphones and would like to know is anyone can suggest a brand/model headphone that they have used successfully with my TV model or point out some troubleshooting steps. Thanks.

I just noted that I may be able to connect only one audio output to Bluetooth at the same time. As I have my subwoofer connected by Bluetooth, will I be unable to add Bluetooth headphones?

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Thank you for reaching out! I would recommend trying the information in the following link: https://www.samsung.com/us/support/answer/ANS00085342/. This will also have all the information you requested. As for the headphones, you will need ones that are not only able to be connected to a mobile device.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I would recommend trying the information in the following link: https://www.samsung.com/us/support/answer/ANS00085342/. This will also have all the information you requested. As for the headphones, you will need ones that are not only able to be connected to a mobile device.