Original topic:

Features unavailable

(Topic created: 09-02-2023 09:19 AM)
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Jjohnson510
Constellation
Options
QLED and The Frame TVs

I recently bought a QN75Q80CDFXZA and I can’t find a way to get to the color tone settings and some other options.  I’ve tried when watching through xfinity and Samsung plus and don’t understand why this feature is unavailable.  

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I see how this can be frustrating with not being able to change the color tone. I would recommend looking at the article below to help get this changed. Also, I would recommend looking at your user manual to. 

 

https://www.samsung.com/us/support/answer/ANS00079295/

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I see how this can be frustrating with not being able to change the color tone. I would recommend looking at the article below to help get this changed. Also, I would recommend looking at your user manual to. 

 

https://www.samsung.com/us/support/answer/ANS00079295/