Original topic:

Frame TV left marks on wall

(Topic created: 05-05-2023 12:53 PM)
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Nadiaara
Constellation
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QLED and The Frame TVs

image.jpg

 

So today I removed my frame tfc and my wall is complexly black. I’ve been trying to clean it 

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hey there! So this typically happens when the mount has the TV so close to the wall that the TV has no room to "breathe". I'd recommend looking into other mounts so that this doesn't get worse. It's always recommended to use one of our Samsung wall mounts. You can find those here:  https://www.samsung.com/us/tvs/the-frame/design-and-accessories/
As far as cleaning it, I love using either a magic eraser or Clorox wipes to clean my walls, but sometimes it can make the paint wipe off too so be wary of that. Maybe some other community members can chime in with their cleaning tips to give you other options.

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hey there! So this typically happens when the mount has the TV so close to the wall that the TV has no room to "breathe". I'd recommend looking into other mounts so that this doesn't get worse. It's always recommended to use one of our Samsung wall mounts. You can find those here:  https://www.samsung.com/us/tvs/the-frame/design-and-accessories/
As far as cleaning it, I love using either a magic eraser or Clorox wipes to clean my walls, but sometimes it can make the paint wipe off too so be wary of that. Maybe some other community members can chime in with their cleaning tips to give you other options.

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AndrewBrigg99
Constellation
Options
QLED and The Frame TVs

I have the same issue. And i used the samsung mount provided with the tv. Went ti move out of home and now have to do a completer wall/ room repaint. Not happy. But i love the tv. 

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