Frame TV suddenly refusing to connect MAC

[SAV68]

I never had this issue.  It just began.  when I use my MAC to Apple Air Play, it seems as if it's connecting, and then reverts back to the home screen.  All other help desks tell me to do the same thing.  Check all te settings.  All the settings are as usual.  So I:

1) Bring up what I want to watch on my MAC.

2) Select Apple Air Play on my MAC.

3) FRAME begins to show it's connecting.

4) FRAME reverts back to the home screen.  

This is new.  I've tried all the suggestions, I've updated and restarted my MAC and TV.  

Any other suggestions?  

Thanks anyone and everyone.

[SamsungTam · Accepted solution]

Hello! @SAV68 Thank you so much for posting about this. I'll be more than delighted to assist.  Can you ensure your MAC and Samsung TV run on the latest software version? That can sometimes fix compatibility issues.  If you haven't already reset your network settings on your TV: On your TV, go to Settings> General> Network> Reset Network. Then reconnect to your WI-FI network. If the issues still occur you can try to factory reset the unit as well. Here is a link you might find helpful: https://www.samsung.com/us/support/answer/ANS00077524/

Please let us know if this helps